# Privacy Policy | Commercial Flooring Toronto

URL: https://commercialflooringtoronto.ca/privacy-policy/

# Privacy Policy

Last updated: September 21, 2026

Commercial Flooring Toronto ("we", "us", or "our") operates 

commercialflooringtoronto.ca

[/ →](/)

. This policy explains what information we collect when you request a commercial flooring quote, how it is used, and the choices you have. We are based in Toronto, ON and operate under Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

## 1\. Information We Collect

We collect information you provide directly to us, which typically includes:

-   Your name, phone number, and email address
-   The facility location, facility type, and approximate area of the project
-   Material or scope preferences and your preferred work window
-   Any project details you include in the message field
-   Your confirmation that you own or manage the property for which you are requesting a quote

We also collect limited technical information automatically, such as the page a form was submitted from, your browser type, and general usage data through analytics tools.

## 2\. How We Use Your Information

-   To prepare and send you a written itemised quote for commercial flooring work
-   To schedule and carry out a site assessment or installation
-   To respond to your questions and follow up on an open quote
-   To coordinate with your general contractor, property manager, or design team
-   To keep project records, warranty documentation, and compliance files
-   To improve the content and usability of this website

We do not send marketing communications unless you have asked for them, and we do not sell your personal information to anyone.

## 3\. Form Submissions

Quote request forms on this site are delivered through a third-party lead-capture service that forwards the submission to us by email. That service applies basic spam filtering and removes scripts and HTML from submitted values. Submitted data is used only to respond to your request.

## 4\. Information Sharing

We do not sell personal information. We may share it with:

-   Service providers who help us operate the website and deliver form submissions
-   Material manufacturers and suppliers, where a warranty registration or a special order requires it
-   Your own general contractor, property manager, or consultants, where you have asked us to coordinate with them
-   Professional advisors such as accountants and legal counsel
-   Authorities, where disclosure is required by law

## 5\. Data Retention

Quote requests that do not proceed are retained for a reasonable period so we can pick up the conversation if you come back to it. Project records, warranty documentation, and compliance files are retained for the life of the applicable warranty and for any period required by law or by our insurers.

## 6\. Data Security

We use reasonable administrative and technical safeguards to protect personal information against loss, unauthorized access, and misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

## 7\. Your Rights

-   Ask what personal information we hold about you
-   Ask us to correct information that is inaccurate or incomplete
-   Ask us to delete information we no longer need to retain
-   Withdraw consent to any optional communications at any time

To make any of these requests, use our 

contact page

[/contact/ →](/contact/)

 or call 

(647) 277-8977

[tel:+16472778977 →](tel:+16472778977)

. We will respond within a reasonable period.

## 8\. Cookies and Analytics

This site may use cookies and similar technologies to understand how pages are used and to improve them. You can set your browser to refuse cookies or to alert you when one is being set. Refusing cookies does not prevent you from using the site or submitting a quote request.

## 9\. Third-Party Links

Pages on this site may link to manufacturer websites, standards bodies, or mapping services. We are not responsible for the privacy practices of those third parties, and we encourage you to read their policies.

## 10\. Changes to This Policy

We may update this policy from time to time. Changes take effect when posted to this page, and the "last updated" date above will reflect the revision.

## 11\. Contact Us

If you have questions about this Privacy Policy, reach us at:

-   Phone: 
    
    (647) 277-8977
    
    [tel:+16472778977 →](tel:+16472778977)
    
-   Online: 
    
    Send a Message
    
    [/contact/ →](/contact/)
    
-   Service area: Toronto, ON. Toronto GTA within a 60km radius, Oakville to Ajax. Service by appointment, no storefront.